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Copy of Chapter by Sir Liam entitled_ Clinical Governance: A Quality Concept from Clinical Governance in Primary Care _

Consists of copy of Sir Liam's chapter entitled Clinical Governance: A Quality Concept, in which he defines clinical governance, describes its origins, and emphasises the importance of organisational culture in the new primary care groups and trusts.

Chapter featured on pages 3 to 13. This book was the winner of the European Health Management Association's 2000 The Baxter Award and the winner of the BAMM Medical Management Book of the Year in 2000.

Copy of Chapter by Sir Liam entitled Medical Mishaps: A Managerial Perspective , from Medical Mishaps: Pieces of the Puzzle

Consists of copy of Sir Liam's chapter entitled Medical Mishaps: A Managerial Perspective, in which he discusses how well-led, well-managed healthcare organizations help manage lapses in standards of care and the need for good research data to enable surveillance.

Chapter featured on pages 210 to 220.

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